Support

We usually reply within 1–2 business days.

Need help with Internly? Email support@tryinternly.com and include the email you signed up with.

Did my application actually get sent?

Check the Applications tab. Applied means it was submitted to the employer. Queued or Submitting means it is waiting its turn and has not been sent yet. Action needed means we need something from you: either an answer to a question the employer asks that your profile doesn't cover, or — when the employer only accepts applications on its own site — for you to finish it there using the link we give you.

Why does pay say "est."?

Most employers don't publish intern pay. When that happens we show an estimate based on stated pay for similar roles in the same field and country — the "~" and "est." mark it clearly. Pay without those marks comes from the posting itself.

How do I cancel my subscription?

If you subscribed in the iOS app, it is billed by Apple: open Settings → your name → Subscriptions → Internly → Cancel. If you subscribed on tryinternly.com, open the web app and go to Profile → Settings → Internly Pro to manage or cancel. Cancelling keeps access until the end of the paid period.

How do I delete my account?

In the iOS app: Profile tab → Delete Account. On the website: Profile → Settings → Delete account. Both take effect immediately. You can also email us from your sign-up address and we'll do it for you. Deletion is permanent and removes your profile, resume, application history and your Internly application address from our systems.

What is my Internly application address?

By default we apply with an address created for you at internlymail.com, so employer replies come back to us: we show them in the app and forward them to your own inbox. Prefer to use your own email? Switch in Settings — we'll then apply with it, but we won't be able to show you what employers write back.